2017 and beyond…
Moving into 2017 is a particularly important transition for Trellis as it brings excitement and evolution on our Company’s journey. Since 2008, we have worked alongside the teams at Haven Hill Retirement Centre (Penticton) and Simon Fraser Lodge (Prince George) to deliver exceptional care and service. We have learned and we’ve grown, and we now embrace the strengths that will take us in a new direction. Going forward, we will focus on our ability to design, develop and operate exceptional seniors long term residential care centres.
As part of our new direction, Trellis will separate from Haven Hill and Simon Fraser Lodge during the first half of 2017 and pass over the responsibility to new management. We extend warm thanks and best wishes to those teams. Looking ahead, we are excited to support and continue to see our talented team at Gemstone Care Centre (Kamloops) thrive and bring our new projects in North Vancouver, Richmond and Sechelt to life.
We will continue as leaders in seniors’ services with the confidence of Accreditation Canada and the Health Authorities. Our continued commitment to delivering exceptional care and service requires ongoing investment in quality improvement.
During 2017, we will be investing in technology to improve information flow and support our team to do their best – ultimately enhancing the care and time with our residents. Our e-health solution will serve to ease paperwork and make space for the important things in life like more face-to-face time with those in our care. We will also expand our investment in education and development as our passion for learning and leading is strong. We have a full calendar of events planned throughout the year to keep our knowledge fresh and our skills refreshed. We will be conducting research in both dementia and in building design to inform our quality improvements and best practice. Of course our focus on person and family centered care remains at the heart of our work every day through our teamwork, our accountability and our commitment to exceptional care and service.
On behalf of Trellis and our great team of leaders, we celebrate and give thanks for all the accomplishments and challenges that we’ve experienced, so that we have the resilience and capacity to grow our expertise in 2017 and beyond. We look forward to working with all of you as we fulfill our vision of enriching connections on our journey through life!
President, Trellis Seniors Services Ltd.