Crystal
CrystalGeneral Manager
Crystal - General Manager
As the General Manager of Gemstone Care Centre, Crystal brings a wealth of experience and dedication to the role. With a background in recreation and a decade of loyal service to our organization, Crystal is a testament to caring, connecting and celebrating.
One of Crystal’s greatest strengths is her huge appreciation for the amazing team she works with. She believes that the heart and soul of Gemstone is the dedicated staff who work tirelessly to improve the lives of our Residents. This recognition fosters a positive and collaborative environment for staff, families and Residents.
Furthermore, Crystal places a high value on integrity, kindness, and relationships. These core values serve as a compass, guiding her decision-making and interactions within the organization. The commitment to these principles promotes an environment where residents are treated with respect, compassion and dignity, and where every team member is empowered to thrive.
Karen
Care Manager
Karen - Care Manager
Karen has worked at Gemstone for 10 years and was part of the start-up team in 2013. She has had the privilege of working in long term care for 17 years. Karen enjoys working with the whole team which includes the Residents, their families and team members. She is a people-person and enjoys chatting with everyone. Karen tries to have her door open at all times and she even has chocolates if you stop by for a visit!
Even during the hardest times in the past few years, Karen stays motivated and engaged with a quote she has printed and framed in her office: “To care for those who once cared for us is one of life’s highest honors”.
Outside of work she enjoys spending time with family, reading and travelling.
Natalie
Clinical Lead
Natalie - Clinical Lead
Her leadership, clinical expertise, and commitment to resident-focused care make her a trusted and respected member of the team.
Amy
Clinical Practice and Safety Manager
Amy - Clinical Practice and Safety Manager
As the CPSM, Amy plays an important role in developing care plans, implementing quality improvement initiatives, and fostering a culture of continuous learning and development within our care team.
Amy’s leadership skills, coupled with her genuine passion for learning, create a positive impact in people’s lives who live and work at Gemstone.
Stephanie
Business Administrator
Stephanie - Business Administrator
Outside of work, Stephanie enjoys an active lifestyle of SCUBA diving, rock climbing, and road cycling with her husband. Closer to home, she tends her garden and runs her own coffee roastery.
Karen
HR and Scheduler
Karen - HR and Scheduler
Karen always finds time to listen to the staff and loves to engage with everyone who lives at Gemstone. She is the heart and soul of our team, ensuring that both staff and Residents are supported by a fully staffed building.
When Karen is not at work she loves to paddle board, attend music festivals, and has been known to do a little shopping.
Benjamin
Support Services Manager
Benjamin - Support Services Manager
Ben has been in the food service industry globally for over 25 years. Originally trained in Nutritional Health Care Support in Switzerland, he was active in food services spanning several countries in his early years before he came to Canada in 2008.
After making Canada his home, he focused on support services by completing his certification in Food Service and Nutrition Management in Health Care from HealthCareCan and continuing to be an active member of the Canadian Society of Nutritional Management.
“I strive to provide our Residents with the best quality meals and care from Gemstone Support Services in their sunset years.”
Jessica
Care Coach Supervisor
Jessica - Care Coach Supervisor
As the Care Coach, my greatest joy lies in supporting and nurturing a team whose care for the Residents is person-centered and brings joy. I’ve spent a decade at Gemstone, and not a single day has passed when I am not inspired by either our wonderful Residents or our amazing team that does such great HEART work.
Casey
Recreation Manager
Casey - Recreation Manager
Passionate about travel and adventure, Casey has visited more than 25 countries. She also enjoys horseback riding, soccer, and time with her close-knit family, especially her nieces.
John
Social Worker & Wellness Manager
John - Social Worker & Wellness Manager
Beyond work, John enjoys hiking with his three dogs, traveling, and tackling complex Lego builds.
Olean
Dietician
Olean - Dietician
“Quality of life through quality of diet” is the core philosophy that guides my everyday job. Paying attention to small details of each Resident’s dining experience and reflecting these details in their nutritional care plans is the key to success of working in long term care.
Mel
Maintenance Manager
Mel - Maintenance Manager
With a wealth of experience under her belt, Melanie’s attention to detail is nothing short of impressive. She has an uncanny ability to spot even the tiniest issues and address them promptly, ensuring our facility remains safe and comfortable for our residents.
Melanie is not just a meticulous worker with a great sense of humor; she is also an exceptional team player. She consistently goes above and beyond to ensure everyone’s needs are met, contributing to the overall harmony of our facility.
Alison
Accountant
Alison - Accountant
“All of these are essential to my role. In my spare time I enjoy spending time with my family and my fur babies.”