We Are Long Term Care
We offer long-term care services and provide a secure supervised physical environment, with 24-hour professional care for people who have complex care needs and can no longer be cared for in their own homes or in an assisted living residence.
Long-term care involves a variety of services designed to meet a person’s health or personal care needs during a short or long period of time. These services help people live as independently and safely as possible when they can no longer perform everyday activities on their own.
Long-term care:
- Provides a range of services and supports;
- Can provide medical or non-medical help; and
- Meets personal needs, such as dressing, bathing, grooming, and help using the bathroom.
Our Focus Is Quality of Life
We look for ways to help add meaning and enjoyment to daily life. We involve your family and friends, as directed by you, to give direction and provide input into the operations of the home. We value traditions and respect the comforts of home, like chicken soup and a nice tub soak. The small things matter to us.
We Honour the BC Resident Bill of Rights
We are committed to preserving and protecting your rights in our community, and the rights of others. With your help, we can find both harmony and joy in living together while remaining true to the rights of each person. Like family-style living, we sometimes need to find solutions that work, for everyone.
We Follow Our Philosophy of Care
A philosophy of care is a framework of care goals, values, and ethics and it defines how we serve. We all carry inner beliefs about life and we are proud to share ours.
We honour dignity and value choice. We embrace personal preferences in our social, cultural, dining and daily living routines to maintain a strong sense of self.
We deliver holistic, gentle care and follow your lead when responding to care needs.
We provide a respectful safe environment for all. We see everyone as valued, especially our team members, and we work tirelessly to prevent harm while supporting individuality and the right to live at risk.
We are home and a place for living. We believe that joy in life comes from having something to do, someone or something to love and something to look forward to. These are our beliefs and how we serve.
We Are Licensed and Inspected
As a Licensed Long Term Care Home in BC, we are both inspected annually and without notice by independent Licensing Officers who report to the Director of Licensing as appointed by the Minister of Health. We are governed by the Community Care and Assisted Living Act and Adult Care Regulations as well as many other legislated requirements.
In addition, we are required to be certified for Quality by an accredited institution. Accreditation Canada provides the independent review and onsite survey for confirming quality standards and practices. Quality is a foundational pillar for Trellis.
We Create Joy in Life and Aging
At Trellis, we are motivated to care, driven to connect and inspired to celebrate. Welcome to your new home.